Privacy Policy
1. Information We Collect
We collect information you provide directly: full name, email address, phone number, company name, address, country, passport/ID details (when required for services), and any documents you upload through the platform.
2. How We Use Your Information
Your information is used to: provide requested services, process payments, generate invoices, communicate about your orders, fulfill legal and regulatory requirements, and improve our platform and services.
3. Data Storage & Security
Your data is stored securely on our servers. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Documents are stored in encrypted, access-controlled folders.
4. Third-Party Sharing
We do not sell your personal data. We may share data with: Paysera (payment processing), government agencies (as required for service fulfillment), and professional service providers (accountants, legal advisors) when necessary to deliver your purchased services.
5. Cookies
We use essential cookies for authentication, session management, and language preferences. No tracking or advertising cookies are used.
6. Your Rights
You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), and withdraw consent for data processing.
7. Data Retention
We retain personal data for as long as necessary to fulfill the services and comply with legal obligations. Financial and tax-related records are retained as required by Kosovo law.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with the effective date.
10. Contact
For privacy-related inquiries: info@kosova.digital | KS Law Consultancy LLC, Rruga Ernest Koliqi 48, Prishtinë, Kosovë.